The Best Service is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs COCINA Y NUTRICION. DESARROLLO PERSONAL Grace Adams es una adolescente

Grace Adams es una adolescente que lleva años soportando los inconfesables abusos sexuales de su padre

but beneath her calm exterior lurks a dark past

Estado del Libro: Bueno Número de Páginas: 333 Año de Publicación: 2011

Cuando un enfrentamiento con Terry

The Best Service is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs COCINA Y NUTRICION. DESARROLLO PERSONAL Grace Adams es una adolescenteLibro Usado, Tapa Dura. In this groundbreaking book, Bill Price and David Jaffe offer a new, game changing approach, showing how managers are taking the wrong path and are using the wrong metrics to measure customer service. Customer service, they assert, is only needed when a company does something wrongeliminating the need for service is the best way to satisfy customers. To be successful, companies need to treat service as a data point of